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What do you do when your Twitter account has been hacked?

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Mar 2
What do you do when your Twitter account has been hacked?

What do you do when your Twitter account has been hacked?

It happens to the best of us. The Mouth Media account was hacked last week (my apologies again if you received malicious DM messages from me) and I had to quickly rectify the problem. And for the record, I am not "a young, female and hor....".

message

So what do you need to do to redeem yourself to your Twitter community of friends, colleagues, client and potential clients when this happens to you? Here are the steps:

1. Accept that it happened and post an apology. It happens to the best of us and people tend to understand.

2. Learn from our mistake and don't open any more 'suspicious' messages. Do you really think your Aunt Dorothy would send you a message about how to make money fast or how to satisfy women? If it sounds suspicious, it probably is.

3. Logout of your account.

4. Clear your cache and restart your browser just to be safe.

5. Log back into your Twitter account and click on SETTINGS and then CONNECTIONS.connections

6. Revoke access to any in the list that you feel might be suspicious.

7. When you are finished, click on SETTINGS and then PASSWORD. Change your password. Do not use the same password again. Be adventurous and try something new - combinations of numbers and letters are more secure.

8. Let others know how to fix the problem should they make the same mistake you did.

2 Responses

  1. Richard Sakanashi

    commented March 3rd, 2010

    Thank you for posting this.

  2. Maddie

    commented March 9th, 2010

    Looks like Twitter is trying to help too!

    http://blog.twitter.com/2010/03/trust-and-safety.html

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